A neoteam is a modern team where humans and AI agents work side by side -- governed, auditable, and built to scale. It's the new word for organizations that need to deploy, manage, and prove what their colleagues and agents are doing.
AI is hard to talk about. Whether you're an industry veteran or someone just starting to explore agents, there's something incredibly surreal about describing your work.
I spend my day talking to my computer.
My agent is working right now, even when I sleep!
All our reports are built by Sally our OpenClaw!
There's very clearly a shift in the workplace. And while there are bigger questions worth answering (what will happen to the workforce?), undoubtedly the daily actions of teams around the world are leading to new teammates and colleagues being created seemingly out of thin air.
Your own definition of what an agent is may be different from ours or even your colleagues, but without question we can all agree there's something "agent-like" in play that wasn't there before.
Team structures are evolving
Well maybe. Okay, this might be a bit of a stretch, but Dan below astutely covers the two most common paths we see our customers and teams we have the pleasure of working with deploying agents at early stages of their agentic transformations. We wrote in another article about the impact we think Agent Operations as a new business unit will play. Here we'll focus on neoteams specifically.
Dan Shipper (@danshipper) — Apr 21
Two basic organizational architectures for agents: 1. everyone has their own agent — this means agents are specialized for the specific tasks / personalities of each person in the org. you get a parallel org chart of agents. 2. one super agent for everyone — this means a single agent for the whole org.
The main takeaway from Dan's article for any team is recognizing that whether individual agents or central agents are introduced to a team, the team dynamic has changed. There's now an inherited reliance on an agent.
How much reliance is not the point. The fact that it exists in any capacity is.
We aren't in the business of dictating which positions may be replaced, but we do know workflows are being replaced. As neoteams play and develop their own systems for MEMORY, SOUL, and whatever anthropomorphic markdown files come next, inadvertently the workflows will become uniquely tailored to the teams using them.
Neoteam foundations matter
Organizations will build their own core libraries for their teams. Think general purpose skills, organization wide knowledge/ways of working, best practices, etc. Internally we have a multitude of skills that enable any of our colleagues to conduct first round PR reviews, ship content, build apps, and understand our products/repos regardless of their expertise. When we share these with customers we work with the light bulbs go off.
Suddenly the idea that everyone in the organization can have their own executive assistant is really exciting.
What's particular is how these libraries federate across teams. The same executive assistant or content writer can evolve across engineering, people, and finance teams to best serve their needs. Interestingly, with platforms like Interchange, improvements by one team can be quickly deployed across the entire organization with little friction. One team's lesson is a lesson learned by every human and agent.
Your team is a Neoteam
If anyone on your team has a Claude subscription, a ChatGPT subscription, or an OpenClaw, the team has already changed shape -- you just haven't redrawn the box around it yet.
Every neoteam in 2027 is going to define itself by the libraries it owns: the skills, the knowledge, the ways of working that survive the people who wrote them. The companies that treat workflows as institutional memory will compound. The ones that treat them as Slack threads will not.
If that is exciting or scary, we're happy to support you.